Table of Contents
1. Acceptance of Terms
By accessing and using Smartech Shopping ("the Platform," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Platform.
These Terms apply to all users of the Platform, including visitors, registered users, and any other users of our services.
Important Notice
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Platform after any changes indicates your acceptance of the new Terms.
2. Description of Services
Smartech Shopping is a price comparison platform that helps South African consumers find the best deals across multiple retailers. Our services include:
- Price Comparison: Compare prices across major retailers including Pick n Pay, Woolworths, Checkers, SPAR, and Shoprite
- Product Search: Search and browse thousands of products across various categories
- Shopping Lists: Create, manage, and export shopping lists with cost calculations
- Product Information: Access detailed product information, specifications, and availability
- Price Tracking: Monitor price changes and trends over time
Future Services: We are planning to introduce delivery services in the future. Details will be communicated through platform updates.
3. User Accounts and Registration
Account Creation
While browsing our Platform is available to all visitors, certain features may require account registration. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.
4. Acceptable Use Policy
When using our Platform, you agree not to:
- Use the Platform for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Platform's functionality
- Use automated systems (bots, scrapers) to access the Platform without permission
- Submit false, misleading, or inappropriate content
- Violate any applicable laws or regulations
- Attempt to reverse engineer or copy our technology
- Use the Platform to compete with our business
Fair Use Policy
Our Platform is designed for personal shopping and price comparison use. Commercial or bulk usage may be subject to separate terms and may require prior written consent.
5. Pricing and Payment
Price Information
We strive to provide accurate and up-to-date pricing information. However:
- Prices displayed are obtained from retailer sources and may not reflect real-time changes
- Final prices are determined by the respective retailers
- We are not responsible for pricing errors or discrepancies
- All purchases are made directly with the retailers, not through Smartech Shopping
Platform Services
Currently, our basic platform services are provided free of charge. We reserve the right to introduce premium features or services in the future, with appropriate notice to users.
6. Intellectual Property
Our Rights
All content, features, and functionality on the Platform, including but not limited to text, graphics, logos, images, and software, are owned by Smartech Shopping and are protected by copyright, trademark, and other intellectual property laws.
Your Rights
We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes in accordance with these Terms.
User Content
Any content you submit to the Platform (reviews, lists, etc.) remains your property, but you grant us a license to use, display, and distribute such content in connection with our services.
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Data Protection Compliance
We comply with South African data protection laws, including the Protection of Personal Information Act (POPIA). For detailed information about how we handle your data, please review our Privacy Policy.
8. Disclaimers and Limitations
Service Availability
While we strive to provide uninterrupted service, we do not guarantee that the Platform will always be available or error-free. We may suspend or discontinue services for maintenance, updates, or other reasons.
Information Accuracy
We make reasonable efforts to ensure information accuracy but do not warrant that product information, prices, or availability are always current or error-free. Users should verify information directly with retailers before making purchasing decisions.
Limitation of Liability
To the fullest extent permitted by law, Smartech Shopping shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform.
Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of such third-party sites.
9. Termination
Termination by You
You may stop using our Platform at any time. If you have an account, you may delete it through your account settings or by contacting us.
Termination by Us
We may terminate or suspend your access to the Platform immediately, without prior notice, if you breach these Terms or for any other reason we deem necessary to protect our Platform or other users.
Effect of Termination
Upon termination, your right to use the Platform will cease immediately. Any data or content associated with your account may be deleted, subject to our data retention policies.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms or your use of the Platform will be subject to the exclusive jurisdiction of the South African courts.
Dispute Resolution
We encourage users to contact us directly to resolve any disputes. We are committed to addressing concerns promptly and fairly.
11. Contact Information
If you have questions about these Terms and Conditions, please contact us:
- Email: legal@smartechshopping.co.za
- Phone: +27 (0) 11 123 4567
- Address: Smartech Shopping, 123 Innovation Drive, Sandton, Johannesburg, 2196, South Africa
Response Time
We aim to respond to all inquiries within 48 hours during business days. For urgent matters, please mark your communication as "Urgent" in the subject line.